Using data and tech to get customers to swiftly act
Identifying common trends, buying habits and behaviours to get a clear picture of your customers is only possible if you have detailed customer information which can take time to evaluate and get right. But the problem is that nearly everyone, especially Gen Z, wants the reward for their loyalty right now.
Is ‘Immediacy’ therefore the future of loyalty tech?
Your host is Hadie, Founder of The Gift Club
Premal Patel, VP/Managing Director at Catalina
Colin Munro, MD of Miconex
Tom Peace, Managing Director at The Loyalty People
Lia Grimberg, Principal, Radicle Loyalty
Matthew Betes, Marketing Director at Prosper Loyalty