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Member Podcast: Loyalty, specifically in the shopping mall environment, is all about connections

Our founder Hadie, catches up with loyalty tech guru, Ben Chesser. He's the founder and CEO of Coniq who specialise in providing expertise and technology solutions for physical retailers and malls.  She's known Ben for many years as a key member of the loyalty space in London with close to 15 years experience.  He's got a lot to say about it and they delve into the origins of shopping malls, why loyalty is about connections and not about points and how he had to be dug out of a rather nasty pile of bananas!

By |2023-01-18T14:49:12+00:00January 18, 2023|January 2023, Podcasts|0 Comments

Introducing the new podcast series hosted by our founder, Hadie

An off the cuff, honest and raw chat with courageous people who founded successful businesses within the gift card, benefits and loyalty industry hosted and produced by our own CEO, Hadie. Our very first guest is Alex Preece, CEO and Co-Founder of Tillo. "Super smart people can fail" "Validation is incredibly important" "Failures help just as much as the wins"

By |2022-12-23T11:08:46+00:00December 18, 2022|December 2022, Podcasts|0 Comments

CEO Soapbox: An Interview with Julie Barbier-Leblan, CEO of Merit Incentives, Dubai

In this next episode of our CEO Soap Box collection, our Founder, Hadie, speaks with Julie Barbier-Leblan, CEO of Merit Incentives based in Dubai. Merit is a global engagement technology company offering innovative products leveraged by a global merchant network.

By |2022-11-24T12:18:59+00:00November 23, 2022|Gift Cards, November 2022, Podcasts|0 Comments

CEO Soapbox: An Interview with Managing Director of Catalina UK, Premal Patel

Our Founder, Hadie, meets VP and Managing Director of Catalina UK, Premal Patel in this casual chat about shopper behaviour and how savvy customers are challenging the value of loyalty. "Loyalty has been around for over 100 years but it is now about the faster pace of delivering loyalty and rewards . When a customer doesn't have to do much and gets a reward, thats the ultimate ambition."

By |2022-11-15T08:24:45+00:00November 9, 2022|November 2022, Podcasts|0 Comments

CEO Soapbox: Member Podcast Alert! How the cost of living crisis is affecting the responsibilities of employers

In April 2022, The Bank of England, the Office for Budget Responsibility and other bodies predicted that if inflation continued on the trajectory, it was currently on, we’d be facing the worst cost-of-living crisis since the 1950s, and unfortunately today's inflation figure of 10.1% suggest we are indeed headed that way.

By |2022-09-15T11:21:10+00:00August 30, 2022|Podcasts, Sep 2022|0 Comments

Member Podcast Alert! Starting a Swiss Digital Gift Card business at just 17 years old – an interview with Dominik Megert, from Offerz

Member Podcast Alert! Starting a Swiss Digital Gift [...]

By |2022-07-25T08:15:42+00:00June 6, 2022|june2022, Podcasts|0 Comments

Member Podcast Alert! The experience of Human Interaction and the value irrelevance of a gift if it isn’t personalised with James Malia, MD, Prezzee UK

Member Podcast Alert! The experience of Human Interaction [...]

By |2022-07-25T08:18:50+00:00May 16, 2022|may2022, Podcasts|0 Comments

Inside Stories – How the Loyalty Landscape has changed since the Launch of the Advantage Card 25 years ago

Our Founder, Hadie, had the greatest pleasure to chat with Dave Robinson, Head of Customer Engagement Development at Boots in the UK. They spent 15 minutes exploring the changing landscape of loyalty over the past two decades and Dave shared his predictions on the use of data and technology to drive customer loyalty in the future.

By |2022-09-15T11:20:51+00:00May 9, 2022|may2022, Podcasts, The Gift Club|0 Comments

Member Podcast Alert! How trading in unwanted devices for digital gift cards empowers the consumer to support social communities and charities with Todd Tomlin, Co-Founder of Ncentiva

Member Podcast Alert! How trading in unwanted devices for [...]

By |2022-07-25T08:23:01+00:00April 22, 2022|april2022, Podcasts, The Gift Club|0 Comments
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